After doing a round of interviews with our co-designer, as well as a day reconstruction to get insight into his daily habits and struggles, we identified some issues we wanted to help resolve. Among those were:
Recognizing items in a supermarket
Finding a bus that changed lane
Finding lost items at home
We discussed the options with our co-designer and upon being asked which he personally felt had the biggest impact if solved, he chose a way to find things that went missing at home. Part of the reasoning was that this might help others, who are not visually impaired as well.
"Helping Our Co-Designer Find Misplaced Items in his Home."
Then during the co-design sessions we explored the ideas related to our challenge and discussed more with our co-designer to find out what exactly he needed from this challenge. There are many different scenarios where items go missing, and related to that different ways to approach this issue.
We came up with many concepts in the ideation phase, from helping with organization with a static storage place to an answer generator that would estimate an items whereabouts based on use behaviour.
The scenario that was most annoying to our co-designer was the one presented in our persona. He often misses important items like keys or a wallet when he is in a hurry to go out, for example when going to work. Organization is an issue for him, which therefore also became a part of our challenge. As before, he emphasized that if we were going to design a product, it should not serve only his specific situation but others as well, like people without a visual impairment or those who are very disorganized. This led to our final design challenge.
"Helping Our Co-Designer to Organize and Find Misplaced Items in his Home in a Way that is Inclusive of a Wider Target Group."